The Philippine Overseas Labor Offices (POLOs) serves as the DOLE's overseas operating arm in the implementation of Philippines labor policies and programs for the protection and promotion of the welfare and interests of Filipinos working abroad.
The Philippine Overseas Labor Office (POLO) in Brussels, Belgium was opened on 17 October 2005 to facilitate the provision of programs and services to the overseas Filipino workers in the Benelux countries.
The major services of the POLO include:
- Verification of employment contracts and job orders under employment facilitation;
- Marketing under employment generation;
- Training and skills development under employment enhancement and preservation; and
- The provision of on-site welfare services to the OFWs.
Specifically, the POLO offers various services such as counseling and legal service, advice on medical and hospital services, repatriation, post-arrival orientation, settlement, community networking and other skills enhancement programs/activities, orientation program for returning workers, and conciliation of disputes arising from employer-employee relationship. Other services include orientations on OWWA membership, SSS, Philhealth, PAGIBIG Fund and the CGMA Project.
The POLO in Brussels is also expected to monitor and analyze policies on migration and other EU decisions implemented by the European Commission that bear on the labor deployment strategies of the Philippines.
Role of the POLO
The POLO shall handle all matters arising out of employer-employee relationship including, but not limited to, the following:
- Salaries, wages and other benefits;
- Termination of employment;
- Violation/substitution of employment contracts;
- Other terms and conditions of employment;
- Recruitment and deployment; and
- Community and cultural activities.